Delivering Salesforce Solutions
Pacific Point is full-service Salesforce Consulting Firm. We provide consulting services to help clients achieve their business objectives by leveraging the power of the Salesforce Platform. We offer implementation services including business process definition and reengineering, configuration and customization services, data migration and integration services, as well as testing and training services.
What we offer.
New Implementation Services
We help clients just starting their Salesforce journey from very small to very large and highly integrated projects. Our consultants not only implement Salesforce, but advise clients through the process to ensure high user adoption and focused path on achieving our client's business objective.
We help clients who have had Salesforce for a number of years and over the years, many different Salesforce Administrators, redesign their Salesforce applications, upgrade them to the Salesforce Lightning Experience, and / or optimize specific functional areas that need a health check.
Post Implementation Support Services
Our support model is the most flexible support model on the market. Clients may need additional capacity on their team, architecture review and best practice advice, or complex development assistance. Our Customer Support Community Portal is available 24x7.
Pacific Point Client Industries.
Pacific Point has implemented a variety of Salesforce products and solutions for clients in a wide range of industries including Financial Services for Banking and Insurance clients, Health and Life Sciences for Healthcare Payers and Providers, Travel and Tourism, Real Estate, and many more.
Pacific Point has implemented Salesforce for a variety of State Departments including Agriculture, Ethics, and Commerce, helping them modernize IT systems and improve citizen service and engagement. In 2016, Pacific Point was awarded GSA Contract No. GS-35F-048GA, IT Schedule 70.
Pacific Point has implemented Salesforce in the Not for Profit Sector for a variety of non-profits helping them raise funds for their cause and increase their operational efficiency. We have experience implementing the Salesforce.org Nonprofit Success Pack and the Education Data Architecture.
Pacific Point Value.
Pacific Point is a Certified Salesforce Consulting Partner with extensive implementation experience. We have over 8 years providing service to organizations with a proven track record of high performance and quality.
The Pacific Point team is a highly qualified team in Salesforce Solution and Development Expertise holding 11 unique Salesforce Certifications. Our team is also experienced CRM Consultants with “Big 5” background implementing global enterprise CRM solutions.
Methodology and Approach
Pacific Point has a tailored Project Methodology proven for success. Business Analysis and Process Reengineering is built-in to our methodology which we have found to be the most effective way to gather requirements and directly supports testing and training.
Pacific Point Insights and Involvement.